Returns and Refunds for horses.childrens-library.com
What is horses.childrens-library.com Return Policy?
You may return most products purchased. Most items may be returned with 1 month of receiving the item. However we are not the main seller so you must contact and/or consult an original sellers terms for returns individually.
Alternative party Seller Returns Policies
Although many sellers offer a returns policy corresponding to our own, some seller returns policies can vary. Each seller's return policy is available on the vendor's site. Shipping and handling charges for returning items shipped by a seller are borne by buyer.
Items worth over must be returned towards seller with a trackable shipping service. If the order is worth 0 and up, insure the shipment for the price of the item and ship your return with a signature shipping service. For items below , we recommend USPS delivery confirmation service.
Note: If a package doesn't arrive and you do not use a trackable method to return or if you refuse the shipment as a means of return, you may not be entitled to a refund.
Heavy/Bulky Items Delivered by Specialty Carriers
If you should return huge or bulky item which has been delivered by way of a specialty carrier (e.g., CEVA, ABF, Pilot), go to the Online Returns Center. The Returns Center will direct you through the returns process and will require you to contact our specialized customer service team, which could schedule the pickup of the item.
Note: Please do not refuse the delivery of the item. To guarantee that the return and refund are processed correctly.
Whenever you request a UPS pickup, UPS will send a driver to your address with the shipping label within 1-5 working days. Make sure you've described the defect, damage, or error including that with the returned package. Should the original packaging is available, return the product in this packaging. To help avoid complications with the pickup, remove any previously used shipping labels that are still on the box.
- For details about UPS pickups, visit UPS.com.
- The cost of return shipping could be deducted out of your refund.
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